Terms of service

Terms of Service

Welcome to Velmora. By accessing our website and purchasing our products, you agree to the following terms.

📋 General Conditions

  • All orders are subject to product availability and confirmation.
  • We reserve the right to refuse or cancel any order at our sole discretion.

✨ Product Information

  • We aim to display accurate product details, though slight variations may occur.
  • Fragrance perception and notes may vary from person to person.

💳 Pricing & Payments

  • All product prices on Velmora are listed in PKR.
  • We reserve the right to update prices anytime without prior notice.

🔄 Returns & Exchanges

  • All returns and exchanges are governed by our official Return & Exchange Policy.
  • Customers must follow the standard process to obtain approval before sending items back.

⚖️ Limitation of Liability

Velmora shall not be held liable or responsible for:

  • Delivery delays caused by third-party courier services.
  • Misuse or improper storage of products after receipt.
  • Allergic reactions or sensitivity (we strongly recommend performing a patch test prior to full use).

💬 Have Questions?

For any questions regarding our terms, reach out on WhatsApp: +92 370-4640009

Our support team is available to assist you step by step.