Terms of service
Terms of Service
Welcome to Velmora. By accessing our website and purchasing our products, you agree to the following terms.
📋 General Conditions
- All orders are subject to product availability and confirmation.
- We reserve the right to refuse or cancel any order at our sole discretion.
✨ Product Information
- We aim to display accurate product details, though slight variations may occur.
- Fragrance perception and notes may vary from person to person.
💳 Pricing & Payments
- All product prices on Velmora are listed in PKR.
- We reserve the right to update prices anytime without prior notice.
🔄 Returns & Exchanges
- All returns and exchanges are governed by our official Return & Exchange Policy.
- Customers must follow the standard process to obtain approval before sending items back.
⚖️ Limitation of Liability
Velmora shall not be held liable or responsible for:
- Delivery delays caused by third-party courier services.
- Misuse or improper storage of products after receipt.
- Allergic reactions or sensitivity (we strongly recommend performing a patch test prior to full use).
💬 Have Questions?
For any questions regarding our terms, reach out on WhatsApp: +92 370-4640009
Our support team is available to assist you step by step.
